Shipping policy

At OMEVO VIBES, we aim to make your shopping experience simple and reliable. We carefully select our products and shipping partners to provide safe and convenient delivery.

1. Order Processing

Orders are processed after payment has been successfully received.

Processing usually takes 1–3 business days. During busy periods, promotions, or holidays, processing may take a little longer.

Once your order has been shipped, you will receive a confirmation email with the available tracking information.

2. Delivery Times

Delivery times depend on the product, destination, warehouse, and shipping method selected at checkout.

Estimated delivery times are normally displayed during the checkout process where available.

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur because of customs procedures, courier delays, weather conditions, or other circumstances outside our control.

3. Shipping Costs

Shipping costs vary depending on the product, destination, order size, and available shipping method.

The applicable shipping cost will be displayed at checkout before you complete your purchase.

Where free shipping is offered, the terms of the promotion will be clearly stated.

4. Order Tracking

When tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for tracking information to become active after the shipment has been handed to the carrier.

5. Delivery Address

Please make sure that your shipping address and contact information are correct before completing your order.

OMEVO VIBES cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided by the customer.

6. Delayed, Lost or Damaged Orders

If your order has been significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible at omevovibes@gmail.com.

For damaged packages, we recommend taking photographs of the package and the product and contacting us promptly so we can investigate the issue with the shipping carrier or fulfillment partner.

7. Customs and Import Charges

For international orders, additional customs duties, taxes, or other import charges may apply depending on the destination country and applicable regulations.

Any such charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

8. Questions About Shipping

If you have any questions about your order or delivery, please contact us at:

Email: omevovibes@gmail.com

OMEVO VIBES
We are committed to providing a smooth and reliable shopping experience from checkout to delivery.